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LEGAL • ZOURA LABS TECHNOLOGIES

Terms of Service

Last Updated: 15 July 2026

1. Agreement

By using the services of Zoura Labs Technologies, you agree to these Terms. These apply to all clients, projects, and communications.

2. Official Communication Policy

  • Only authorized representatives of Zoura Labs Technologies may communicate with clients.
  • No freelancer or external party may negotiate pricing or project scope.
  • Only official email, WhatsApp, or phone numbers are valid.

3. Project Structure

Project planning, approvals, and client communication are handled by authorized representatives. Execution is done by internal or contracted team members.

4. Scope Control

All work is strictly limited to the agreed scope. Additional features or changes will be treated as new work and billed separately.

5. Payments

  • Payments must be made only to official company accounts.
  • We are not responsible for payments made to unauthorized persons.
  • Projects may be paused in case of delayed payments.

6. Revisions

Each project includes a limited number of revisions. Additional revisions will incur extra charges.

7. Delivery & Timelines

Delivery timelines are estimates. Delays caused by client feedback, missing materials, or external factors are not the responsibility of Zoura Labs Technologies.

8. Intellectual Property

All work remains property of Zoura Labs Technologies until full payment is received. After full payment, ownership of final deliverables transfers to the client unless otherwise agreed.

9. Confidentiality

Both parties agree not to disclose confidential business, technical, or financial information shared during the project.

10. Portfolio & Promotional Use

With the client's prior permission, Zoura Labs Technologies may showcase completed projects, project screenshots, website links, descriptions, and general project details in its portfolio, website, social media, marketing materials, and case studies.

Portfolio permission is optional. A client may decline this permission, and doing so will not affect the project price, delivery timeline, or quality of service.

11. Client Responsibilities

  • Provide required content on time
  • Give timely feedback and approvals
  • Ensure accuracy of provided information

12. Refund Policy

Payments are non-refundable once work has started. Refunds are only issued in special cases at the discretion of Zoura Labs Technologies.

13. Termination

Either party may terminate a project with written notice. Completed or ongoing work must be paid for in full.

14. Liability

Zoura Labs Technologies is not responsible for indirect losses, business interruptions, or third-party service failures.

15. Misrepresentation

No individual is authorized to represent Zoura Labs Technologies without approval. Any false representation may result in legal action.

16. Intellectual Property Protection

All branding, website design, code, and content created by Zoura Labs Technologies are protected. Copying, reproduction, or reuse without permission is strictly prohibited.

17. Copyright Notice

© Zoura Labs Technologies. All Rights Reserved. All content, designs, code, branding, and materials displayed on this website and produced by Zoura Labs Technologies are protected by copyright laws. Unauthorized copying, reproduction, or distribution of any materials without prior written permission is strictly prohibited.

18. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes will be handled under Sri Lankan jurisdiction.